Business
Voice
Cloud PBX
FREE YOUR
PHONE SYSTEM
Carrier grade hosted Cloud PBX solutions for single or multi-site offices.
Cloud PBX (Private Branch Exchange) is a virtual telephone system that uses cloud computing technology to manage and route telephone calls to individual users or groups within an organization. It operates as a centralized phone system, eliminating the need for physical PBX equipment and allowing for flexible management and scalability. Cloud PBX provides features such as call forwarding, voicemail, conference calling, and automated receptionist, among others. It is accessible from anywhere with an internet connection and can be used with a variety of devices, including desktop phones, softphones, and mobile devices
- Keep your existing phone numbers and get unlimited local, national, mobile, 1300, 13, 1800 calls
- Call queues Auto-attendant/digital receptionist, Hunt groups, Voicemail, Support for remote working, Conference rooms
- Professional MOH recordings,
- Professional Message & Auto Attendant recording
- Provisioning & Self-Management via our Portal
- On-going software / Firmware Updates, Unlimited remote programming, Unlimited Help Desk & Phone Support
Unified Communications as a Service (UCaaS)
UCaaS (Unified Communications as a Service) is a cloud-based solution that integrates various communication tools such as voice and video conferencing, instant messaging, and collaboration tools into one seamless platform. This makes it easier for businesses to manage their communication needs and streamline their operations.
Key benefits of UCaaS include increased productivity, flexibility, cost-effectiveness, scalability, and improved team collaboration. UCaaS allows employees to work from anywhere, at any time, on any device, and still have access to all the tools they need to be productive.
UCaaS also reduces the need for expensive on-premise hardware and maintenance costs, as all the services are delivered through the cloud. This makes it an ideal solution for small and medium-sized businesses who want to take advantage of enterprise-level technology without the associated costs.
Investing in UCaaS is a smart move for businesses looking to improve their communication and collaboration capabilities while staying ahead of the technology curve. Get in touch with a us today to find out how they can help your business grow and succeed.
Business SIP
SIP Trunking is a cost-effective and scalable communication solution for businesses. It enables companies to make and receive voice and multimedia communications through their IP network, eliminating the need for traditional telephone lines.
With SIP Trunking, businesses can benefit from:
- Cost savings: SIP Trunking can significantly reduce monthly phone bills as compared to traditional telephone lines.
- Scalability: SIP Trunking can easily be scaled up or down according to the company’s communication needs.
- Flexibility: SIP Trunking can be integrated with existing PBX systems, providing businesses with flexibility and customization options.
- Improved reliability: SIP Trunking uses the internet, making it less vulnerable to traditional telecommunication issues like line cuts.
- Enhanced functionality: SIP Trunking supports advanced features like call forwarding, call waiting, and voicemail, among others.
Upgrade to SIP Trunking and enjoy improved communication, reduced costs, and increased flexibility for your business.
Microsoft Teams
Microsoft Teams is a powerful collaboration platform that brings people, conversations, and content together in one place. With Microsoft Teams, teams can work together from anywhere and on any device, making it easier to get things done and stay connected.
Some of the key features of Microsoft Teams include:
- Chat and collaboration: With Microsoft Teams, you can chat with colleagues and work together on files, all in one place.
- Video and audio conferencing: Teams offers high-quality video and audio conferencing, allowing you to have virtual face-to-face meetings with anyone, anywhere.
- Customization: Microsoft Teams is highly customizable, allowing you to personalize your workspace and create a unique experience that fits your needs.
- Integration with Microsoft 365: Teams integrates seamlessly with other Microsoft 365 tools, such as Word, Excel, and SharePoint, making it easier to work on projects and share content.
- Secure and compliant: Teams is built with security and compliance in mind, giving you the peace of mind you need to focus on your work.
Overall, Microsoft Teams is an all-in-one collaboration platform that helps teams work more effectively, stay connected, and get things done. Whether you’re working from the office, from home, or on the go, Teams has you covered.
Meet Yeastar AI Receptionist: Your 24/7 Smart Virtual Phone Receptionist
To support this transformation, solutions like Yeastar’s AI Receptionist are designed to drive more business with a smart voice AI agent. With this solution, your virtual receptionist service becomes an always-on, human-like assistant.
What Makes Yeastar AI Receptionist Different?
- Always-On, Human-Like Service: Acts as a virtual phone receptionist for calls, messages, and inquiries across all locations, ensuring no opportunity is missed.
- Multilingual & Brand-Aligned: Supports 34 languages and understands your company profile, providing consistent, professional, and localized interactions.
- Smart FAQs & Intelligent Call Routing: Resolves common questions instantly using your knowledge base and routes calls to the right team or extension with precision.
- Context-Aware Conversations & Insights: Leverages Natural Language Processing(NLP) to understand caller intent, while detailed call reports and analytics help optimize your AI virtual receptionist performance.
- Quick Setup & Cross-System Automation: Deploy in minutes with zero coding, and integrate with CRM or other business systems to automate scheduling and workflows.
Tap into our
expertise to
innovate
Benefit from our decades of experience to boost your business. We love giving advice!
Tech doesn’t stand still
Make sure you’re prepared for upcoming innovations. Rely on our indepth knowledge to future-proof your business and ensure you can evolve digitally.
Be cloud confident
Safeguarding and storage of data is essential to businesses of all sizes. We ensure your cloud connectivity is 100% secure.
Power to collaborate
Enable team members and clients to connect in the office, on the move, or working remotely with customised collaboration.
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About Us
Coretel is a telecommunications-based wholesale and retail company serving the whole of Australia. Our specialised team provides a one-stop shop for internet and telephone services, including customised advice, installation, set-up, programming and support.
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